By submitting bids, by any method, the bidder accepts these Terms & Conditions of Sale of Oldlouis Auctions LLC.
Company and Customer service.
Oldlouis Auctions LLC auction house is constantly held online auctions of rare and valuable stamps, covers, and other philatelic material since 2018. We are the only auction house in the world where all lots are auctioned with a $1 starting price. Our main office is placed in the United States (Black Mountain, NC).
We are available Monday through Friday. Saturday and Sunday are days-off. Feel free to contact us directly.
Company phone number: +1 (386) 301-3229
Company email: info@oldlouis.com
Payment terms and methods.
1. Payment must be made within 1 month after finishing all sessions of each auction. We will send an invoice at the end of all sessions of the auction, but if you finish your purchases before feel free to ask for the invoice.
2. You can pay online by PayPal or Credit card through the oldlouis.com certified payment system.
3. Buyer's commission of 15% will be added to the hammer price of each lot.
4. We accept the following payment methods:
- Bank transfer
- PayPal (5% fee)
- Credit cards (4% fee)
- Zelle
- Check, Money Order
Shipping of purchased items
1. We combine shipping and ship any number of lots in one package. The cost of international shipping of large lots like collections, sheets, or covers is higher and depends on package size and weight.
2. The items will be shipped to you within 5 working days after receiving a payment.
3. Shipping is carried out from our office in the United States.
4. If your shipping address is different from the one specified in your user account at oldbid.com, please notify us about it before your order shipping.
Items description, Bids, Returns
1. Please make sure you read item descriptions carefully. Obvious damage and defects, which can’t be observed from the scans or photos provided, are listed in the description section (except for items with canceled/used stamps).
2. If you want to return a non-as-described item, we will immediately issue a full refund. Feel free to contact us directly if you have any problems.
2a. If you are not satisfied with an item that you have purchased, you may return it for a refund minus shipping.
3. In the description of lots with a collection of stamps or stock of stamps, we do not describe the condition of each stamp, as well as the defects of each stamp. Expect mixed condition of stamps unless otherwise indicated.
4. If you place your bids at our auction using other online philatelic platforms (like SAN, PS), we will create an account for you at oldbid.com to transfer such bids on your behalf. All bids up to $25 transferred from other platforms immediately become the current price of the lots if not outbid, ignoring the auction bid increment step due to the technical features of the system. Such bids change the current price of the lot to the value of the transferred bid.
Contacts
PO Box 7
Black Mountain, NC 28711
United States
+1 386 301-3229